Cacao nibs, cacao powder, chocolate pieces, and cacao beans arranged on a dark surface, representing cacao processing and premium cacao product forms

Privacy Policy

How we collect, use, protect, and respect your personal and business information.

Introduction

We are a premium cacao sourcing and distribution company working with global buyers, private labels, distributors, and wholesale partners. Protecting your data is a core part of maintaining trust across our B2B relationships.

This Privacy Policy explains how information is collected, used, and safeguarded when you interact with our website, inquiry forms, sample requests, or business communications.

Data We Collect

Information You Provide

  • Name, company name, and business email
  • Phone number and country of operation
  • Wholesale inquiries, sample requests, and order communications

Automatically Collected Data

  • IP address and device information
  • Pages visited and interaction behavior
  • Referral sources and timestamps

How We Use Your Data

  • Respond to wholesale, private label, or distributor inquiries
  • Process sample requests and business communication
  • Improve website experience and lead qualification
  • Comply with regulatory and contractual obligations

Cookies & Tracking

We use cookies and similar technologies to analyze site traffic, understand user behavior, and improve performance. Cookies do not store sensitive personal data.

You may disable cookies in your browser settings; however, some site features may be limited.

Third-Party Services

We may share limited information with trusted service providers such as:

  • Website analytics platforms
  • Email communication tools
  • Logistics and fulfillment partners (when applicable)

These partners are contractually obligated to protect your information.

We may share limited information with trusted service providers such as:

These partners are contractually obligated to protect your information.

Data Security

We implement technical and organizational security measures to protect your information against unauthorized access, alteration, or disclosure.

Your Rights

  • Request access to your personal data
  • Request correction or deletion
  • Withdraw consent for communications

Contact Information

For privacy-related questions or requests, please contact:

Privacy Officer
Email: privacy@yourcacaobrand.com